Description
Responsibilities:
- Able to handle enquiries relating to reservations and tour itineraries for IO Travel through phone, walk-in and email.
- Deliver excellent customer service and maintaining good relationship with customers/suppliers/agents.
- To work closely with team members and be responsible for ensuring all enquiries and operation duties are handled efficiently
- Maintaining and updating customers/suppliers records.
- Other administrative duties
Requirements:
- Minimum Diploma in Travel/Hospitality/Business Administrative or any related fields with 1 year working experience. Fresh Degree holders are also encouraged to apply.
- Must be computer literate and proficient in Microsoft Office applications.
- Good command of written and spoken English. Knowledge of Mandarin will be added advantage.
- Pleasant personality, energetic, highly motivated, organized, honest, initiative, ability to work independently and a team player.
- Possess with a proactive attitude and hands-on work ethic
Description
Responsibilities:
- Handle daily ticketing tasks such as book flights, issue, re-issue and refund tickets.
- Ensure timely issuance of tickets and flight reservations to meet the demand of our clients
- Ensure accuracy in travel bookings, including departure and arrival dates, passenger information and special requests
- Provide timely and accurate assistance to clients
- Able to handle emergency ticketing matters.
Requirements:
- Minimum Diploma/Degree in the tourism industry or equivalent
- Proven experience as a Ticketing Consultant within the travel industry
- Strong knowledge of airline ticketing procedures, fare structures, fare rules and reservation systems
- Able to work independently and have good interpersonal skills
- Excellent communication and fluent in written and spoken English and Bahasa Melayu
- Passionate for travel, tourism and hospitality industry
Description
Responsibilities:
- Assist in handling full set of accounts (account payable, account receivable, bank reconciliation, depreciation provision, P&L, balance sheet and etc.)
- Able to liaise with external auditor, tax consultant and appointed financial consultant.
- Able to liaise with suppliers in invoice discrepancies.
- To support various functional activities at group level.
Requirements:
- Candidate must possess at least Diploma / Bachelor Degree in Finance / Accountancy or equivalent job experiences.
- Fresh Graduate are welcome
- Required skill(s): Well-versed in MS office (Word & Excel) and accounting software.
- Proficiency in Mandarin is an added advantage so as English and Malay.
- Independent, adaptable and able to multi-task to meet deadlines.
Description
Responsibilities:
- Responsible for the pick-up and drop off passengers at designated locations.
- Responsible to follow a planned route according to a time schedule.
- Responsible to follow procedures to ensure passenger safety.
- Responsible to keep passengers informed of possible delays.
- Responsible to perform basic maintenance (check the bus tires, lights, and oil).
- Responsible to keep the bus clean and presentable to the public.
Requirements:
- Possess valid driving license (D/E/H/GDL/PSV) and other relevant driving licenses.
- Required any language(s): Bahasa Malaysia, English , Mandarin or Cantonese
- Minimum 3 years of working experience as a driver/bus driver in the related industry.
Description
Responsibilities:
- Drafting and preparing all visa and/or consular related documents for application purposes which may include business trip, employment transfer, permission to work or study/student visa
- Review case information and advise clients regarding all aspects of outbound Malaysian visa and/or consular regulations, procedures, policies and requirements.
- Communicate with clients regarding to the procedural and case processing identifying clients’ visa and/or consular requirements and help provide solutions to meet the requirements.
- Liaise with embassies and related government agencies and/or clients, etc to ensure the compliance during the entire process
- Supervise with legalization/certification/attestation of documents by various authorities/embassies when requested by clients
Requirements:
- Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Business Administration or related field
- Able to speak in English & Mandarin
- Fresh graduate are welcome
- Those have working experience in Administrative will be added value
- Highly organized, detail-oriented, driven and resourceful
Description
Responsibilities:
- To handle check-in and check-out transaction
- Makes and confirms reservations
- Respond to guests’ enquiry & complaints in a timely and professional manner
- To provide front desk services to guests
- To carry out duties as required by superior from time to time
Requirements:
- Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Hospitality/Tourism/Hotel Management or equivalent.
- Fast learner with a strong focus on detail.
- Good command of English and Bahasa Malaysia
- Priority given for those able to speak Mandarin
- Familiarity with data management software/systems is preferred.
- Minimum internship duration is three (3) months.
Description
Responsibilities:
- Provide information about travel destinations, arrange travel itineraries, obtain travel and accommodation reservations and register passengers at check-in and departure.
- Obtaining information about the availability, cost and convenience of different types of transport and accommodation, ascertaining customers’ requirements and advising them on travel arrangements;
- Providing information about local and regional attractions, sightseeing tours, restaurants, arts and entertainment, and providing maps and brochures;
- Preparing itineraries;
- Making and confirming reservations for travel, tours and accommodation;
Requirements:
- Candidate must possess or currently pursuing a Diploma or Bachelor’s Degree in Hospitality/Tourism/Hotel Management or equivalent.
- Fast learner with a strong focus on detail.
- Good command of English and Bahasa Malaysia
- Priority given for those able to speak Mandarin
- Familiarity with data management software/systems is preferred.
- Minimum internship duration is three (3) months.
